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Original topic:

Part of screen has a red tint, galaxy s8

(Topic created on: 21-12-2017 01:45 PM)
JeffreyV
Apprentice
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Other Smartphones

Hello!

 

I had this problem a while already but kinda gave up searching information and trying stuff out.

Contacted someone from samsung on messenger but he didnt know it aswel.

 

So lets try again😁

 

A while ago i was just watching youtube and suddenly youtube crashed and closed.

Since then there has been a part of the screen just normal white and the other part has a red tint. (Look at photo, top part where the video was playing is normal, under its kinda redish.)

 

When i take a screenhot and send it to my laptop or friend its just normal.

So its just my screen.

 

Anyone any idea what this could be?

How can i fix this?

 

-Happy hollidays!

 

received_1743323625680164.jpeg

 

92 REPLIES 92
BandOfBrothers
Samsung Maker ★★
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Hi @JeffreyV

 

Can you try the display preference settings. 

 

Settings - Display - Screen Mode - Use the Cool and Warm slider bar and tap on the advanced options at the bottom of the screen. 

 

If that does not help then a Samsung Experience Store or Samsung Service Centre location can run a diagnostic on the phone. 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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JeffreyV
Apprentice
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Tried that already, but nope.

Also started my phone in safe mode but that didnt fix the problem.

 

What if i factory reset my phone?

I kinda dont want to do that and start all over.

Any ideas?

 

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BandOfBrothers
Samsung Maker ★★
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In my opinion a Factory Reset wont help. 

 

A Samsung service location or Samsung Experience Store can. 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Tknauss
Journeyman
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I has the exact same issue. Any luck?

JeffreyV
Apprentice
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Nope.

Only replies i got where the basic answers with the sliders and that i should go to a store.

On messenger and this forum.

 

But for me nothing works, not really interested to go to some store aswel also will be travelling soon. 

 

So no luck yet. 😕

 

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Tonuky
First Poster
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I'm having same issues. Red square almost in the middle of screen...

Sidkapoor32
Apprentice
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Did you find any solution i have the same problem 

Sidkapoor32
Apprentice
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Did you find any solution i have the same problem with my phone 

Karan1
First Poster
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I too have the same problem .

Anybody who went to store, please narrate what they instructed ?

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