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Original topic:

Note5 SM-N920C

(Topic created on: 25-07-2017 02:51 PM)
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Sorush
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Hi, some one stole my smart phone then i found it, but he rooted my phone, i restore to emergency software with Smart Switch but now i cant use S Healt and ... on my phone it say "Can't open app Because of a new scurity policy, Samsung Health can't opened a rooted devie. (0X110030591) 

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BandOfBrothers
Samsung Members Star ★★
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Hi @Sorush

 

This is certainly an unique situation to have a phone stolen and then recovered to find it rooted. 

 

My suggestion would be to visit a Samsung service location or Samsung Experience Store where they maybe able to help and guide you. 

 

You could also visit a site called xdadevelopers where the members there are pretty clued up on rooting etc. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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