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Original topic:

Note 8 weather app not fining the correct location

(Topic created on: 19/09/17 17:48)
Live1
Explorer
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Other Smartphones

My note 8 weather app won't find my Location. In my house it says I'm in Kingston that's miles away from where I live.i don't have this issue on my note 4.I'm from uk London. Also when I travelled today miles. My location said I was in Richmond. But I was 8 miles away from. Richmond.ive reset my phone 5 times but it still says I live in Kingston. Please help 

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48 REPLIES 48
BandOfBrothers
Superuser I
Superuser I
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Other Smartphones

Are your preferences settings set to high accuracy ?

.




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Live1
Explorer
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Yes they are

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AntS
Moderator
Moderator
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Hi @Live1.

 

Can you try the other options and let us know the results? (Hopefully may help the software peeps narrow down which bit of the app is being problematic.)

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Live1
Explorer
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I've tried all the options bro.it still says the wrong location
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AntS
Moderator
Moderator
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Thanks @Live1.

 

Just to confirm, are other apps on your Note8 showing your location accurately?

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Live1
Explorer
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Yes the google maps works
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AntS
Moderator
Moderator
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Thanks! I've let our software team know about this one, and will keep you guys updated.

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DRUIDDOODE
Voyager
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Hi you may already know this but too any one who doesn't i find by using the optimise option in the settings in Google maps were you are prompted to move your device as displayed on screen and also  by tapping on the blue dot to zoom in on your location helps 

 

Also on my s7 edge if I press the location writing under the location logo in the pull down then press details you will see an option for improve accuracy this will turn on low energy Bluetooth and WiFi scanning that is also an impove location feature that stay active when you turn Bluetooth and Wi-Fi off



DRUID DOODE
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Live1
Explorer
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my thread is not about google maps.that works fine .It's the build in weather app on the home screen that gets the wrong location 

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