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Original topic:

Note 8 Pattern lock

(Topic created on: 01/11/19 20:37)
Siy120
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After the update, my unlock password stopped working! Couldn't get in all day, entered the pattern so many times it stopped letting me restart. After the hard reset it finally worked. Samsung sort it out!!

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TessM
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Hi @Siy120 ,

 

I would like to pass this to the relevant department. Can you provide me with the phone model, software version and network provider here? 

Sayera1201
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Hi,

 

It's a note 8 on Virgin. Also see screenshot below. Wasnt sure which you needed. Screenshot_20191101-211233_Settings.jpg

 

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Sayera1201
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Couldnt use my first login so had to create another!

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