01-11-2019 07:37 PM
After the update, my unlock password stopped working! Couldn't get in all day, entered the pattern so many times it stopped letting me restart. After the hard reset it finally worked. Samsung sort it out!!
01-11-2019 08:04 PM
Hi @Siy120 ,
I would like to pass this to the relevant department. Can you provide me with the phone model, software version and network provider here?
01-11-2019 10:09 PM
Hi,
It's a note 8 on Virgin. Also see screenshot below. Wasnt sure which you needed.
01-11-2019 10:10 PM
Couldnt use my first login so had to create another!