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Note 8 Pattern lock

(Topic created on: 01-11-2019 07:37 PM)
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Siy120
First Poster
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After the update, my unlock password stopped working! Couldn't get in all day, entered the pattern so many times it stopped letting me restart. After the hard reset it finally worked. Samsung sort it out!!

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3 REPLIES 3
TessM
Mastermind
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Hi @Siy120 ,

 

I would like to pass this to the relevant department. Can you provide me with the phone model, software version and network provider here? 

Sayera1201
First Poster
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Hi,

 

It's a note 8 on Virgin. Also see screenshot below. Wasnt sure which you needed. Screenshot_20191101-211233_Settings.jpg

 

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Sayera1201
First Poster
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Couldnt use my first login so had to create another!

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