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Original topic:

Note 8 not connecting calls

(Topic created on: 21-02-2019 01:29 PM)
AYAM
First Poster
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I have the Note 8 dual sim phone, with 2 sims in use. The majority of the time when I go to make a call, it will very briefly show me the screen that should show up when you are making the call, but that will disappear within what feels like nanoseconds and either take me back to the contacts or keypad page. I frequently have try to make the call 8 to 10 times before it connects. How can I fix this as it is extremely frustrating, especially if it is a number that is not in my contacts.

 

Thanks

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2 REPLIES 2
AndrewL
Moderator
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@AYAM: To begin with please perform a Soft Reset to address any temporary software issues by pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts. Furthermore please remove your SIM cards, give them a quick clean and reinsert them to ensure that this is not a contributing factor.
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AYAM
First Poster
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OK, I have tried both of those, but still having the same problem.

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