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Original topic:

Not receiving messages from iphones since update

(Topic created on: 16-02-2019 05:42 PM)
Teej
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I can't receive messages from iPhones since earlier in the week when the phone updated. I've been on android about 6 years so not to do with my number. 

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9 REPLIES 9
BandOfBrothers
Superuser II
Superuser II
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Is this happening from any iPhone user who's sending you a text or everyone you know using an iphone sending you a text @Teej 

 

As a process of elimination can you try your sim card in another phone and then ask an iphone user to send you a text.

 

I updated my Note 9 to Samsung One  Ui  / Pie a couple of weeks ago.

 

My partner and two adult children use iPhones and I've had no issues receiving text messages.

 

Like you I've used iPhones in the past up to the iPhone 6 Plus. I also made sure I deregistered my number from iMessage back then too.

 

It could be a network issue or the sender of the texts phone issue too. Can they receive texts from you Ok ?

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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AndrewL
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@Teej: Further to the guidance offered by @BandOfBrothers, this is usually related to iMessage and FaceTime. Please check out the steps provided by Apple Support via the link below in order to resolve your issue:

https://support.apple.com/en-gb/HT204270
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Teej
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Hi

Not all iPhone users as my friend can text me using hers. Also issues with Samsung on o2 not receiving texts from them. Everyone is getting mine, just not the other way. Been to shop, they are baffled been and had a sim change, still nothing. Come on Samsung there must be a fix. 

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AndrewL
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What is the model number and current Android version of your phone? Is it just text messages that are not being received or are calls affected as well?
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Teej
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It's an s9 SMG96F and  1UI version, android 9. Its only text messages. 

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Geordiemick
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My daughter has the iPhone X and their latest update broke the notification and messaging service which could be the cause of some iPhones working and others not. Hope this helps.

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dcarr862
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Getting an image placeholder from iOS phones when receiving texts, but they don't download 

and are removed from group chats and become direct from a contact.

Note 10+ 5G SM-N976U

One UI 2.0
Andriod 10

Android security patch level Feb 1, 2020

text image.jpg

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Disciple
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I am really disappointed that I had to give all my phone information and become a community person just to ask one question

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Disciple
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I have a Samsung S3 and I can make calls and receive calls, from my friend with the iPhone but I cannot get text from her but she can get texts from me.

Her daughter, who is on the same plan, can send text to me with no problem
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