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Original topic:

Not getting any notification from my What's App

(Topic created on: 10-10-2019 10:35 AM)
Sylvie15
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‎10-10-2019 10:35 AM - last edited ‎20-11-2019 11:57 AM by Moderator ) in 

Other Smartphones

Hi, I'm new to Samsung and not too happy with my phone. That is why I'm here for help. I'm not getting any notification from my What's App the only noise I hear is a dull sound from Facebook isn't important. What's app is. 

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AntS
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‎10-10-2019 11:57 AM - last edited ‎20-11-2019 11:57 AM ) in 

Other Smartphones

Hi @Sylvie15 , :smiling-face:

 

What's the model of your phone?

 

And have you checked that Notifications have been set up for the app as they should be? I found this guide for setting up WhatsApp notifications: https://faq.whatsapp.com/en/android/26000003/?category=5245251 

Click here to see 'How to set up Emergency SOS on your Galaxy Smartphone'
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