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Not getting any notification from my What's App

(Topic created on: 10-10-2019 09:35 AM)
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Sylvie15
First Poster

‎10-10-2019 09:35 AM - last edited ‎20-11-2019 10:57 AM by Moderator ) in 

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Hi, I'm new to Samsung and not too happy with my phone. That is why I'm here for help. I'm not getting any notification from my What's App the only noise I hear is a dull sound from Facebook isn't important. What's app is. 

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AntS
Moderator
Moderator

‎10-10-2019 10:57 AM - last edited ‎20-11-2019 10:57 AM

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Hi @Sylvie15 , :smiling-face:

 

What's the model of your phone?

 

And have you checked that Notifications have been set up for the app as they should be? I found this guide for setting up WhatsApp notifications: https://faq.whatsapp.com/en/android/26000003/?category=5245251 

Click here to see 'How to set up Emergency SOS on your Galaxy Smartphone'

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