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Original topic:

Non-Samsung USB C cables don't work

(Topic created on: 05-01-2019 08:23 AM)
Rayne
First Poster
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Hi there,

 

I recently got myself a shiny new Samsung S8. It's great. But all the USB C cables I have for my HTC don't seem to charge my Samsung.

 

The phone registers that the cables are connected, the 'Android System USB charging connected device' pops up but it doesn't charge. When I chick on that notification it states that it's currently trying to charge the device connected instead of charge this phone and no matter how many times I select 'charge this phone' it just doesn't work.

 

Any advice? I've turned off fast charging but that hasn't helped. The cables I'm trying to use are plugged into sockets.

 

Thanks!

Screenshot_20190105-082051_Settings.jpg

Screenshot_20190105-082051_Settings.jpg

 

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Sadly not all cables are compatible @Rayne

 

Therefore I'd suggest to use a wireless desktop or pad style charging pad.

 

And or use OEM Samsung cables.

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

DouglasTaylor
First Poster
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Non-Samsung cables will work if you buy decent quality.  I did that for my old phone and now the @#!!'s at Samsung have changed the size of the USB that fits into the phone.  That's going to cost me about £40 in new cables!!!!

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