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No Network/Signal Aug 2020 (Galaxy J6)

(Topic created on: 07-08-2020 01:02 PM)
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kingkevlar
First Poster
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Has anyone else had this problem? I am shown as having all the bars for signal, but I cannot make calls or send texts. It's been this way for a week, and with everything going on, I'm effectively stranded. Does anyone have any advice for fixing this that won't require calling anyone?
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ChrisM
SuperStar
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Hi @kingkevlar 

 

Are you able to receive incoming calls and messages? Try taking your SIM card out of the phone and giving the gold contact points a wipe over with a clean, dry, soft cloth before putting it back into the phone.

 

Let us know if this helps!

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