No emoji on new Samsung keyboard update ( s7 edge )

[A7med_ali]

Hi everyone, 

before 8 days I receive notification from "Galaxy Apps" that there is an update for "Samsung keyboard", I updated the keyboard, I found out that there is no emoji on the same keyboard! I really got disturbed from this problem, now I am looking for solutions for this problem.

I really got disturbed from this problem.

Samsung keyboard version: 1.5.5.1 

On Samsung Galaxy S7 Edge 

Looking for a fast reply for Samsung...

[BandOfBrothers]

Hi,

On the stock samsung keyboard is a multi key.

It's on the bottom left hand side next to the space bar.

Long press on that and you should see lots of options with emojis being one.

[A7med_ali]

I don't have this option 

 See the pictures of my keyboard 

[BandOfBrothers]

That's weird. 

Mine are : 

I'm on Nougat. 

[BandOfBrothers]

There's quite a few posts in connection to your issue or as similar. 

One has this reply "

sohaney, do you have any of the Clean Master apps installed on your phone? I just uninstalled CM security and the parent Clean Master apps, restarted my phone, and voila... now the emoji button works perfectly.

Let me know if this helps!

"

[A7med_ali]

I tried; nothing happend 

[A7med_ali]

is it going to work if I factory rest the phone? 

Current phone: S7 edge SM-G935FD

[BandOfBrothers]

It may. 

But no-one can guarantee it will. 

[BandOfBrothers]

Is this the version of Samsung Keyboard your using ?

[A7med_ali]

No, 1.5.5.1

Current phone SM-G935FD