My phone isn't receiving updates

[Hannah23]

I have a samsung galaxy s8

And I'm struggling with the consequences that not receiving updates caused me

Bixby doesn't work

I can't download so many apps like netflix 

They say that these apps aren't compatible with this version 8.0

I'm sufferingg 

Im feeling like my phone is only for answering phone calls and taking photos

So please help mee

 

   

[BandOfBrothers]

Who supplied the phone to you @Hannah23  ?

Is your software up to date ?

Are your apps up to date ?

A Samsung Experience Store or Samsung Service Centre can look at the phone.

If needed you can clear the system cache files via turning the phone Off and then from a set series of button presses go into the phones system files and clear the cache.

And or go into Settings_Apps_Google Playstore_Storage_Clear Cache.

If needed also clear Data as a very last resort.

A final resort would be to back up and remove any relevant Sd card and factory reset. 

🌈 Stay Safe  🌈