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Original topic:

my phone is horrible

(Topic created on: 26/10/20 10:01)
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After a software uptade on my s7 edge on sunday 25 of october 2020 my phone has been acting very weird. Even typing this was hard. I've wrote an essay on my phone and no problems. The letters on my edge screen is becoming unresponsive especially the p i have have to press it alot of times just to write p. help me. 
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4 REPLIES 4
mrowen
Overseer
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ive had this type of problem with a samsung j6 had bit of a funny moment when updated, i just reboot phone factory reset and solved it
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ReyK
New Member
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my s7 edge has been *trying* to update software in the last week but always fails to install! judging by your experience, I should be grateful...?
BandOfBrothers
Superuser I
Superuser I
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You can back files up usually a wide variety of ways that means they won't be lost @thedarksideofHassan 

 

i.e 

 

Hook up to a computer and use relevant software.

 

Dropbox or another online vault.

 

Sd card.

 

If your still hesitant you can go to a Samsung Experience Store or Samsung Service Centre who can take a look but they may flash the firmware too.

 

If your using a screen protector then consider removing it as a process of elimination.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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OliverRose
Apprentice
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I am also planning to update but you say that I am not going to update anymore.

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