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My camera stopped working anyone help, please

(Topic created on: 31-03-2024 09:32 AM)
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007back
First Poster
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Galaxy M31s
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AndrewL
Moderator
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@007back: What happens when you attempt to open the Camera app? Do you get any error messages or notifications? 

In the meantime, please head to Settings > Apps > Camera > Force stop > Storage > Clear cache, then press and hold the Side button > Restart. This will refresh the device and address any temporary software issues that might be a contributing factor. 

Piper123
Samsung Members Star ★
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Is this after a very recent update by any chance?

Hi there

Have seen a few posts and comments out and about for this issue. Haven't seen a fix yet but I'm 100% sure it is software related.

Please go to Samsung Members App, click on menu bottom right then select feedback and copy your post across to there. The Samsung Developers should see it and hopefully a fix will be rolled out asap.

(But people need to tell Samsung!!!)
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