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Original topic:

Multimedia Problem

(Topic created on: 18-09-2017 03:21 PM)
iFaiLZz
Apprentice
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When i'm listening to music(my music or spotify) or watching video (youtube,dailymotion and my videos on the smartphone) sometimes it pauses without me doing anything (it happens more when im listening to music live every 2 songs and about every 10 mins of video) so i need to play it again (its annoying). Anything that i can do before i try to format my smartphone?

I have a S7 edge

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6 REPLIES 6
BandOfBrothers
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If your streaming could this be a symptom of Network signal or Network congestion @iFaiLZz ?

Try closing down any other open apps to allow lots of resources to be given to those specific apps. 

.


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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iFaiLZz
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I don't it's my network i have a decent internet connection, it happens only to my smartphone and doesn't happen to my family devices.

 

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iFaiLZz
Apprentice
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I don't it's my network i have a decent internet connection, it happens only to my smartphone and doesn't happen to my family devices.
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iFaiLZz
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It even happens when i listen to song that i already downloaded that's why I don't think it's the network.

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BandOfBrothers
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Clearing Caches and Data of Apps and clearing the phones system cache can help too. 

 

A Factory Reset imo is a last resort but can be a cure all avenue in some cases. Be sure to Back-up first. 

:smiling-face:


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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iFaiLZz
Apprentice
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need to reset because cleaning cache didn't work 

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