03-05-2018 07:21 AM in
Other SmartphonesHi all.
I'm trying to register my Samsung galaxy a5 2017 model but Samsung doesn't list my model number. Its starts with SM-A520F but the rest isn't listed on thier site. Any ideas why mine might not appear?
Thanks.
03-05-2018 10:43 AM in
Other SmartphonesWelcome to the Community!
04-05-2018 05:58 AM in
Other SmartphonesHi. Thanks for the reply. I was trying to register but also to open a support ticket which seems to ask for the same model number details. If I don't need to register then fine but why does it give me the option to and not have a relevant model number available I'd like yo raise a supper to keg too as I have an issue with my device which also need this number. Any ideas how I proceed?
Thanks.
04-05-2018 12:17 PM in
Other SmartphonesSM-A520F is the correct model code @SunnyNomad. You can register your phone on the 'My Samsung' link here.
To book your phone in for a postal inspection/repair, we suggest you speak directly to our Support Team using one of the following options shown here.