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Original topic:

Missing photos

(Topic created on: 29-10-2021 11:38 AM)
Jacaldo
Apprentice
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Other Smartphones
Approximately 1500 photos have disappeared from Gallery on Samsung S7 in the last couple of days. Any chance of recovering them? 
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9 REPLIES 9
arwu
First Poster
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Have you had a look in Google Photos to see if they have been maybe automatically backed up ?
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xSteveuk
Maestro
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Hi,
Check your image gallery recycle bin
Also Check the My Files app
Images and the My files recycle bin
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Jacaldo
Apprentice
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Yes, and not there
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Jacaldo
Apprentice
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Have checked My Files images, not there. No recycle bin.
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JAMES4578
Samsung Maker ★
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Hi @Jacaldo  Are you photos not backed up anywhere else, know you have tried  Google photos?  Do you have syncronisation with One Drive set up?   Do you mean no photos in recycle Bin or you cannot locate it?  From  my Gallery  tap the 3 dot Hamburger Menu Bar Recycle Bin one of the options there. 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.

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Jacaldo
Apprentice
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Not backed up - although a few earlier photos have synced to google photos. I cannot locate the recycle bin in Gallery - I just have 3 dots, no hamburger menu bar and no recycle bin option.
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JAMES4578
Samsung Maker ★
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@Jacaldo  oh right,  You may be able to recover via software. See this guide:  https://www.samsung-messages-backup.com/resources/recover-deleted-photos-from-galaxy-s7.html 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.

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Jacaldo
Apprentice
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Other Smartphones
Thank you. I'll give it a try.
BandOfBrothers
Samsung Maker ★★
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A similar thread > https://eu.community.samsung.com/t5/other-smartphones/missing-photo. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.