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Missing photos

(Topic created on: 24-10-2019 08:04 AM)
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Emily83
First Poster
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Hello. I have a galaxy A7 and backed up all my images (or so i thought) to my google cloud drive. They have removed from my gallery but are nowhere to be found in the cloud storage. I am so upset as there were around 1000 images that now seem to have vanished. 

Please help!!!!!!!!!!😭

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BandOfBrothers
Samsung Members Star ★★
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Backing up to an online vault wouldn't remove them from your phones gallery unless you've allowed that or deleted the photos from your gallery.

 

If they haven't properly backed up to your online vault and you've deleted the photos in your phones Gallery then there's a good chance you've lost them.

 

Perhaps check again in your online vault.

 

My preference is to use DropBox and I do not delete them from my phones Gallery @Emily83 

 

I wish you all the best with this situation. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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