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MCK

(Topic created on: 25-11-2020 01:12 PM)
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SDHAYDEN
Journeyman
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I was given a samsung s9+ unfortunately  it was bought in UK and am using it in Africa 
So it asked for unlock code I thought it was puk code I tried writing that until now it asking for MCK code and I dont know how to go about that I told my brother who gave me the phone now he sent me the unlock code but now I dont know the MCK code 
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15 REPLIES 15
dazjp71
Pioneer
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to get that code you would need to contact Samsung it is the master unlock code, and it could mean the unlock code has been inserted wrong too many times
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SDHAYDEN
Journeyman
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thank u
how can I contact samsung which platform
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dazjp71
Pioneer
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I would suggest emailing them and seeing what they can do

https://www.samsung.com/uk/support/contact/

I have linked the Uk support contact details seeing as it is a UK mobile
SDHAYDEN
Journeyman
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thank u so much
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SDHAYDEN
Journeyman
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am I to call them or send a mail
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dazjp71
Pioneer
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there is a live chat, or email, I dont know how much your call costs to the UK would be
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SDHAYDEN
Journeyman
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oh okay thank u God bless you
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SDHAYDEN
Journeyman
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the live chat is given any good result so I have mailed them and awaiting responds
SDHAYDEN
Journeyman
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This is the second day and I haven't gotten any reply from them
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