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Original topic:

M53 wifi issue

(Topic created on: 11-09-2022 04:08 PM)
AK531
Apprentice
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Other Smartphones

The wifi on M53 seems to be getting off every time. It doesn't connect back. It will be just hung, the wifi button will not respond at all. The issue started after the last update 10th Aug 22. 

Tried resetting network setting, safemode etc. Any one have a solution 

14 REPLIES 14
Badger42
Navigator
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Have you tried changing the WiFi Mac address settings on the phone from randomised Mac to phone Mac or vice versa to see if it helps?
Ventor
Samsung Maker ★
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@AK531 Hello, do you have the option to Activate Wifi automatically from advanced Wifi settings?

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AK531
Apprentice
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No. All wifi and bluetooth buttons are non responsive.  Posted the screen cap above

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Ventor
Samsung Maker ★
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@AK531 Hi, try resetting your phone's network settings. Go to Settings/General management/Reset and perform Network settings reset.
2.Perform tests from Samsung Members/Assistance/Diagnosis/Wifi/Bluetooth and comment on the results.Greetings.

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soupdragon53
Explorer
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How to stop A71 autococonnecting to nearby WiFi. Turned off autoconnect but it turns itself back on
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AK531
Apprentice
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Network setting reset I already tried that didnt help. 

I just tried the diagnostics for wifi. It errors out with action required, "try restarting the phone and run again". I restarted the phone and ran again, but same results.Screenshot_20220911-203426_Samsung Members.jpg

 

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AK531
Apprentice
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This doesn't seem to be one phone issue. There are multiple guys posted in community and social medias about the about M53 wifi issue . Check out the same issue reported.

https://r2.community.samsung.com/t5/Galaxy-M/Wifi-and-Bluetooth-not-turning-on/m-p/12087146/thread-i...
https://r2.community.samsung.com/t5/Galaxy-M/Wifi-Not-functioning/m-p/12063040

Rajat Petwal
First Poster
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I am having the same issue from 2 to 3 days. Found no solution yet.

AK531
Apprentice
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M53 is a pain. I am running in to service center every and they keep deleting my data and reinstalling the software on phone. Chat and phone support will ask you to go to service center. No escalation points. Customers are kept in a loop to with out any reach to higher level. I should have gone for Moto phone, never again samsung.

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