02-02-2021 06:15 AM
03-02-2021 05:39 AM - last edited 03-02-2021 05:44 AM
I would say let a Samsung Experience Store or Samsung Service Centre have hands on but in most countries they are closed due to the pandemic.
I'm not sure if your phone supports wireless charging but if it does can you try charging that way ?
Some generic troubleshooting tips are …
Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone.
Put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops.
You could consider backing up and removing any relevant sd card and factory reset.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-02-2021 06:44 PM