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M31S Camera opens randomly

(Topic created on: 14-11-2022 12:26 PM)
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Jinjrax
First Poster
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Hiya 

Partner has a Samsung M31S, the Camera opens randomly whether phone is idle or apps are running, with or without the phone being interacted with. Has persisted through software updates and appears to be getting more frequent. Has anyone experienced similair or have advice they could offer please?

Thanks very much 

Connor

 

 

 

 

 

 

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2 REPLIES 2
AsadM
Moderator
Moderator
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Hi @Jinjrax, to help you identify the issue, please send an Error report from your phone within 15 minutes after the issue occurs. This will allow our Specialists to look into your issue, and advise you further. You can send this by going into the Members app > Support > Error reports.

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BV9
First Poster
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Facing the same issue of camera opening randomly with my m31s. Kindly help

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