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M31 Wifi issue

(Topic created on: 08-01-2021 10:25 PM)
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MrPosh
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My new M31 keeps buffering when I play music on YouTube  or BBC Sounds App. When I check download speed on my desktop it has completely dropped to about 3mbs. Usual speed is around 60mbs minimum.

However if I restart my phone , problem is fixed. Obviously though this is not ideal. 

Anything obvious causing this issue.

Much appreciated 

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2 REPLIES 2
BandOfBrothers
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Sometimes splitting the router frequencies to 2.4ghz and 5ghz and then choosing one and then the other can help as devices can prefer one over the other sometimes.

 

Whats your experience like if your just using mobile data and not Wi-Fi @MrPosh 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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MrPosh
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thanks BandofBrothers for your reply.

over the last week I have been testing my phone and whilst the WiFi issue seems less of a problem it still occurs from time to time. The phone seems to get clogged up at times and just needs restarting to resolve the issue.

I have tried your suggestion about testing with just mobile data and it seemed ok.

I'm going to review internet performance to see if that is the problem.

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