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Original topic:

Lost Photos Using Smart Switch

(Topic created on: 19-01-2020 08:19 PM)
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br1000
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So i used Smart Switch to move my data from an S5 to an S6...but, some didn't get moved.  Pretty sure these were in a PIN encrypted locked folder...that, I believe, was locked.

 

Where did they go and, are they gone forever?

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BandOfBrothers
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Are they definitely not in your folders on the previous phone @br1000 

 

Did you allow your phone to periodically back up to Samsung Cloud or another back up option or an Sd Card and or back up before attempting the switch which is best practice.

 

If the photos are not on your previous phone and you didn't back up then theres a good chance they've gone.

 

Some people do say some paid for recovery tools can work but as I've not used any I'm unable to recommend any. Perhaps conduct a Google Search.

 

Personally I auto back upto Dropbox everytime I take a picture as I also once lost my photos when a Sd card corrupted.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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