Support

Open search

Lost my s5

Highlighted
SOLVED
First Poster

Hey I lost my Samsung Galaxy S5 was wondering if I could still get all my song's on to my new phone without the old one?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Moderator
Moderator

Hey @Marley28! I'm sorry to hear that you lost your S5. Unless the songs were backed up on a Samsung, Google Account, an SD card or via Smart Switch to a PC or laptop, I'm afraid it will not be possible to recover them. 

View solution in original post

4 REPLIES 4
Highlighted
Moderator
Moderator

Hey @Marley28! I'm sorry to hear that you lost your S5. Unless the songs were backed up on a Samsung, Google Account, an SD card or via Smart Switch to a PC or laptop, I'm afraid it will not be possible to recover them. 

View solution in original post

Highlighted

Okay thank you just wanted to make sure thanks

Highlighted

On a side note please ensure you contact your network so they can block the sim card and imei blacklist the phone @Marley28 if you haven't already. 

 

This would stop any unauthorised usage thus cost to you.

 

When you buy another Samsung phone when you input your Samsung Account Info hopefully any available back up will put most things back onto the phone.

 

I wish you all the best with this situation. 

 

🌈 Stay Safe  🌈 

 

 

 

 

My advice comes from being a UK Samsung Phone User.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.1 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

Highlighted

Okay thanks for that. I will do that.

Top Liked Authors