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Lost my s5

(Topic created on: 29-05-2020 12:21 PM)
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Marley28
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Hey I lost my Samsung Galaxy S5 was wondering if I could still get all my song's on to my new phone without the old one?

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CarloL
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Hey @Marley28! I'm sorry to hear that you lost your S5. Unless the songs were backed up on a Samsung, Google Account, an SD card or via Smart Switch to a PC or laptop, I'm afraid it will not be possible to recover them. 

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CarloL
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Hey @Marley28! I'm sorry to hear that you lost your S5. Unless the songs were backed up on a Samsung, Google Account, an SD card or via Smart Switch to a PC or laptop, I'm afraid it will not be possible to recover them. 

Marley28
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Okay thank you just wanted to make sure thanks

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BandOfBrothers
Samsung Members Star ★★
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On a side note please ensure you contact your network so they can block the sim card and imei blacklist the phone @Marley28 if you haven't already. 

 

This would stop any unauthorised usage thus cost to you.

 

When you buy another Samsung phone when you input your Samsung Account Info hopefully any available back up will put most things back onto the phone.

 

I wish you all the best with this situation. 

 

🌈 Stay Safe  🌈 

 

 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Marley28
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Okay thanks for that. I will do that.