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Lost memos

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All the memos on my memo app have vanished, they were there a couple of days ago. Can they be recovered if they're not in the cloud? It seems to have happened after the last software update. 

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Superuser I
Superuser I

If nothing is showing in your Samsung Notes app under All or Collections then unless you've backed them up in Samsung Cloud or elsewhere then they are probably lost. 

 

This is why it's always recommended that a back up is created before updating firmware or performing a Factory Reset. 

 

You will see from a Google Search that their is software available normally at a cost that purports to be able to restore lost data. How effective they are is up for discussion. 

 

 

My advice comes from being a UK Samsung Phone Owner.
I have no affiliation with Samsung.

Current Phone ~

Samsung Note 10 Plus 5G _256Gb >_ Samsung One Ui 2.5/ Android 10.

View solution in original post

3 REPLIES 3
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Superuser I
Superuser I

If nothing is showing in your Samsung Notes app under All or Collections then unless you've backed them up in Samsung Cloud or elsewhere then they are probably lost. 

 

This is why it's always recommended that a back up is created before updating firmware or performing a Factory Reset. 

 

You will see from a Google Search that their is software available normally at a cost that purports to be able to restore lost data. How effective they are is up for discussion. 

 

 

My advice comes from being a UK Samsung Phone Owner.
I have no affiliation with Samsung.

Current Phone ~

Samsung Note 10 Plus 5G _256Gb >_ Samsung One Ui 2.5/ Android 10.

View solution in original post

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New Member

Dont worry just update samsung note from playstore it will come back👍

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Not true. Your notes are gone.

Probably best not to trust any Samsung  app with your data. This move indicates that they cannot be trusted.

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