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Original topic:

J6 Mic died

(Topic created on: 25/01/21 21:42)
Picminfake
Overseer
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Other Smartphones
My galaxy j6's mic has stopped working completely. I've tried restarts and safe mode but nothing.😡
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1 Solution


Accepted Solutions
Solution
BandOfBrothers
Superuser I
Superuser I
Options
Other Smartphones

If you go into your phone app and dial *#0*# this will bring up a number of tests including the mic.

 

And or use the diagnostic tools in your Samsung Members App.

 

If the mic has failed and is not because of an accidental bump or water damage then please contact your nearest Samsung Service Centre or if you have the facility available where you live choose the Samsung Doorstep Repair service.

 

Samsung apply a 2 year warranty on their phone's  @Picminfake 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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1 REPLY 1
Solution
BandOfBrothers
Superuser I
Superuser I
Options
Other Smartphones

If you go into your phone app and dial *#0*# this will bring up a number of tests including the mic.

 

And or use the diagnostic tools in your Samsung Members App.

 

If the mic has failed and is not because of an accidental bump or water damage then please contact your nearest Samsung Service Centre or if you have the facility available where you live choose the Samsung Doorstep Repair service.

 

Samsung apply a 2 year warranty on their phone's  @Picminfake 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

View solution in context