J6 July update problem

[apoorv_lodhi]

Yesterday(July 4th) I received an Android 10 update and security patch of June 2020 for my galaxy j6. Initially, it was working fine but after a while, it rebooted and got stuck on a black screen with Samsung written on it. It's been more than 10 hrs and it is showing no progress.

What should I do?

Should I reboot it forcefully?

[BandOfBrothers]

Are you able to enter into the phones settings to try and soft reboot it ?

samsung-galaxy-j6/softreset. 

Perhaps try hooking upto a computer and use Smartswitch.

Smartswitch. 

If not then a hard reset maybe an option but you could lose all your information through the process.

samsung-galaxy-j6/Hard Reset.  

Or drop into a Samsung Experience Store or Samsung Service Centre if local.

🌈 Stay Safe  🌈 

[apoorv_lodhi · Accepted solution]

I just pressed Volume down and power button for a few seconds and my phone rebooted perfectly.

Still can't figure out what was the problem exactly

Thanks for assist BOB 🙌

[BandOfBrothers]

That's technology for you @apoorv_lodhi 

🌈 Stay Safe & Stay Alert.  🌈