Hi, My samsung j5(2016) is behaving too weird from last night issues are
This all started to happen last night when i put mobile on charge, i'm using original samsung charging cable that came with the original box.
Now the twisted part is when i put handsfree in the phone, boom everything is fine light doesn't turn on, i can play videos, i can call everything is fine when the handsfree are plugged in, but the moment i took handsfree out again everything just starts behaving weirdly.
Please note that i didn't installed updates from samsung because i don't have enough storage left but that is not the problem because updates are not installed from long time but this issue came yesterday.
So far i tried resetting app preferences then restart it but this didn't work.
I also checked no power saving mood is on.
I also take out battery and then put it back but still the issue remains the same.
Please someone help me this is so hectic and weird thanks in advance.
From what you write you have performed most of the self help troubleshooting tips apart from backing up and a factory reset which could be your next step @johnmick
From that a visit to a Samsung Experience Store or Samsung Service Centre would be the next logical step.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.