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Original topic:

Issue with phone recording videos.

(Topic created on: 4 weeks ago)
Disaster1
First Poster
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Other Smartphones

My phone has spontaneously started recording video and I can't make it stop! I've tried to switch to photos without success. Also have shut the phone down and starting again, but it makes no difference. If I switch to other apps it's still recording in the background. I'm worried that a third party might have control of my phone. I'd be so grateful for any suggestions. Thanks

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4 REPLIES 4
rogersdave77
Voyager
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Other Smartphones
Factory reset 🤷
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Orion6117
Apprentice
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No you have installed security and is recording when detecting mob movement's had this n nearly reset also there are more in built security be positive its not an app before you reset and back up settings not apps
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Orion6117
Apprentice
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Do the samsung members diagnostics on everything or just your camera
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Babishko
Helping Hand
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Please don't assume that your phone's inbuilt security can deal with EVERY form of malware out there Disaster1. This sounds potentially very sinister to me and I for one would not tolerate it for one second. Clearing the camera app cache would be a start as would seeing if the problem occurs still in Safe Mode. If it doesn't I would start uninstalling your last installed apps one by one. I would seriously consider covering your camera lenses with insulating tape in the mean time. I don't mean to sound paranoid and I am sure nobody is covertly prying into your life but what price the security of you and your family and loved ones?. Hope your problem gets solved quickly. 👍👍
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