Internal storage

[susieafrica]

Please advise! My galaxy a20e internal storage is constantly at 96%..I have deleted many apps & photos..I have transferred as many apps(as I can) to my sd card & deleted all the cache I can. Is there something really obvious I am missing? Thanks 

[Robot-]

Goto my files app and see what is using up your storage

Hit anaylze storage and it will tell you what files you have on your storage

[susieafrica]

I have done that..many times a day! Thought I just posted a screenshot of it but it didn't post. Thanks anyway..

[susieafrica]

I know it says apps are taking up the most room but I just need to know if there is anything I haven't thought of. As I said earlier, I have deleted many apps already..when I first got the phone I could download all the apps I wanted to, now I can't..I don't understand what has changed...

[Robot-]

The thing is 32gb isn't alot of storage and applications do grow and demand more as time goes by in my experience

[susieafrica]

Yeah 32gb was fine when I first got the phone but now I'm struggling. I can't afford a new phone right now, I need to buy it outright for certain reasons..feeling frustrated by it all!

[Robot-]

I hear you, I remember when 32gb was hell of alot

[susieafrica]

Yep, my last phone was ALOT less!

[leicesterMan]

On my Samsung phone 26gb is used by the system and with apps

[BandOfBrothers · Accepted solution]

I would suggest to try the following.

• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

Delete the following........

• Old calendar entries.
• Old notes.
• Text messages.
• Mms messages.
• Emails.
• Tones you no longer use.
• Photos from Snapchat / WhatsApp.
• Videos.
• Clear all your different recycle bins.
• Back up and factory reset can help.