03-04-2018 05:35 PM in
Other SmartphonesHi
I have a Samsung Galaxy S8. I am on Android 8.0 and Galaxy Experience 9.0. When I try to update any of the Galaxy Apps I get an error. Installation failed. Try later. (com.samsung.android.messaging : -200). This occurs for any update on Galaxy apps. I am on wi-fi. A colleague is getting the same error message. Are you able to tell me what is causing this error?
Thanks
Paul
17-04-2018 11:12 AM in
Other SmartphonesHi guys. The software team have got back to me on this one.
As some of you have tried, a temporary (if not always effective) workaround is to disable the Admin app: Settings > Security > Other Security > Device Admin > Deactivate your Admin app.
A better and more permanent solution should be coming in the next software update for you folks.
17-04-2018 11:21 AM - last edited 17-04-2018 11:22 AM ) in
Other Smartphones@AntS:
Any idea when can that be? Thanks...
17-04-2018 02:00 PM in
Other Smartphones@quaero: Sadly, we're unable to provide a timescale for you folks - especially as it's affecting a few regions. I don't anticipate it'll be too long a wait though.
18-04-2018 04:05 PM - last edited 19-04-2018 01:39 PM ) in
Other SmartphonesWe found another thing that could couse this problems...
If you are blocking installing apps from "unknown sources", than Galaxy Apps Store updates, are for Oreo an unknown source that is blocking installation.
With allowing installing apk from unknown sources, Galaxy Apps Store updates are now working...
We blocked installing from unknown sources with MDM.
Think Samsung must do something about this...
23-04-2018 05:29 AM - last edited 23-04-2018 05:31 AM ) in
Other SmartphonesSame issue on my Galaxy S8+ after updating to Oreo.
Any app i try to update - i get:
"Error
Installation failed. Try later.(com.samsung.android.calendar : -200)
OK"
I have "Mobile at Work" system administrator that i need to get work emails.
This sys admin blocks the "unknown sources" instalation.
Unfortunately i can't disable this admin as i need the phone for work, so this workaround is not good for me.
Samsung, pls provide a solution ASAP!
23-04-2018 08:39 AM - last edited 23-04-2018 08:40 AM ) in
Other Smartphones@Getafix800: take a look at your MDM settings if it is blocking installing from unknown sources... if this is checked on MDM, try to uncheck it... it should work...
27-04-2018 07:50 AM in
Other SmartphonesProblem is for many of us that we have company phones and are not allowed to do this.
03-05-2018 04:20 PM in
Other SmartphonesI just received an update which fixed this issue :smileyhappy:
03-05-2018 05:02 PM in
Other SmartphonesMe too
But it didn't fix it for samsung themes. That still don't update
04-05-2018 08:40 AM in
Other SmartphonesI now have 29 Samsung apps which won't update. I'm still losing more and more functionality.
Can't see me recommending to stick with Samsung as a corporate provider if a problem they've caused take a this long to resolve! All the wasted man hours for the users and techs. Pointless.
Very disappointed in the support from Samsung.