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Original topic:

Instagram Stories issue on S7 still a problem since Oreo update

(Topic created on: 28/08/18 13:16)
Racram2004
Apprentice
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Other Smartphones

Hi All

I've seen a few threads here regarding Instagram stories problems since some phones updated to Oreo. Since my S7  updated in July I haven't been able to upload videos, bomberang or gifs onto my Instagram stories!! I get the black screen with the posting icon rotating in the bottom left corner.  I've uninstalled and cleared cache numerous times and nothing works. Is there any solution yet Samsung??? I know it's a first world problem but I use my phone for business, getting really frustrated and I'm about ready to change phones!!! Thanks

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24 REPLIES 24
Ernest15
Observer
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Thank you so much for posting this! Ive been experiencing the problem for almost 4 months and samsung seems they doesnt care to fix for this. I can now post in insta story like before. You're a hero! Thanks!
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AshX
Observer
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This problem has not yet being dealt with, im using the most up-to instagram version, with up-to date Oreo update and I've done all the cache cleaning but the problem still is very prominent. Samsung please send your customers an update to fix this problem. 

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Racram2004
Apprentice
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Thanks for posting the solution but for some reason I think mine was resolved this week. Not sure what update fixed it but I have managed to upload videos using gifs again. 😊
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Kabza
New Member
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@MasukaH wrote:
Hi there!

Are you still having this issue with Instagram? Is the app up to date too? Let us know, we'd like to assist!



Hi. 

I am using a6 plus I have been having issues with using Instagram. Every time I try to open the application it just hangs and now recently it started randomly uploading pictures from gaalary into live feeds which is worrying. Please assist on this 

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Capik27
First Poster
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Hey dude, are you sure this is the problem with the phone maybe issue in the instagram or at least in the OS. I had almost the same problem only I couldn't upload the video to my instagram at first I thought it was trouble with my phone but it turned out that this is because of the  autolike to instagram posts service that I once used by the way a great thing and not bad raises the rating and subscribers but for some reason I couldn't post the new videos and it annoyed me in the end a few days passed and everything began to work as before. I still can't figure out what the problem was there's always something going on with these phones Maan)

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