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Incoming calls not working in screen timeout mode

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First Poster

Hi

 

I recently bought a Galaxy S7. I get incoming calls normally with my normal ringtone when the phone is on but when it is in screen timeout mode, I get no ringtone or vibration and only know when someone has rung via text message from voicemail. Any help much appreciated!

 

Paul

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Moderator
Moderator

Hi Paul. :smileyhappy:

 

Are you receiving general notifications for calls? And how about for standard text messages when in Screen Timeout mode?


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