27-05-2023 05:55 AM in
Welcome to the Dark Side @GalaxyS23Ultra123 and becoming a Samsung Knight 😆
The phone model name will be on the retail box or in your Settings > About Phone section.
A new Samsung phone goes through a learning phase which is where the phone learns your usage habits etc which takes approximately a couple of weeks. Then you should see the usage balance out.
You can check in the Battery and Device Care Section under Battery to see what's happening with your battery usage.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "