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I have updated my SAMSUNG S7 phone and since then the INSTAGRAM posts & stories are not properly working

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First Poster

I have updated my SAMSUNG S7 phone to the latest android system on June 2018
Since then the INSTAGRAM posts/ stories are not properly working.
Please advise

5 REPLIES 5
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Superuser I
Superuser I

To begin with @SIMONSEF ensure there are no new app updates for those apps in the Play Store. 

 

If not then consider going into Settings - Apps - Find the app - Storage - Clear the apps cache and data. 

 

 

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New Member

I have had the same problem. I can upload stories from my ipad no problem, It is definintely a Samsing S7 thing. 

 

The uploaded story will be 'posting with spinning wheel' for a day until it times out. It will never post. 

 

I have uninstalled, reinstalled, updated to latest software update, cleared cache, logged out and logged in. There is nothing left to try. 

 

If a fix is found please post. 

 

Thanks 

 

Meg

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Did you get reply here?

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First Poster
Did you get it fixed?? Im having the same issue Galaxy S7
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Just to note that 3 months later and Samsung stilk doesn't care about this situation

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