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I cant get in to my galexy a71 phone forgot password how do i reset pls

(Topic created on: 06-11-2020 09:24 PM)
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Shaunpina50
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15 REPLIES 15
DUMITRU79
Troubleshooter
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How many buttons on the left side on your phone ? 3 ? Then , keep pressed Volume + & Bixby button & power button for few seconds and then release the power button. Then go for "factory reset "
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Shaunpina50
Apprentice
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it won't let me in to my fone. I use fingerprint normally but now its asking for password which I cant remember
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Shaunpina50
Apprentice
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2
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DUMITRU79
Troubleshooter
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Shutdown your phone and press the buttons i have said above.
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Shaunpina50
Apprentice
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I,ve only got 2 buttons on right side, volume up and down and power off. I.ve tried restarting it but it comes up with password everytime
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DUMITRU79
Troubleshooter
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In fact , there are 3 buttons : volume + / volume - ( which may seem like 1 button , but they're 2 ) and the power button

Screenshot_20201106-222507_Chrome.jpg

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Shaunpina50
Apprentice
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it won't work it wants password before I can do anything.its in safemode
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DUMITRU79
Troubleshooter
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to get it off "safe mode " :
- with phone on keep pressed power button until you see this

Screenshot_20201106-230558_Samsung Members.jpg

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DUMITRU79
Troubleshooter
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then , keep pressed on the power icon till you get to this :

Screenshot_20201106-230651_Samsung Members.jpg

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