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I cant factory reset or install software in my samsung A510f

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I bought a mobile online.. after i recieved it find out that mobile running on modified android version or its rooted ... cant fixed it .. tried some repair shop in town , they couldnt help.. is there anyone , who can helpimage.jpg

 

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Cant even download any app .. pls help

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1 REPLY 1
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Superuser I
Superuser I

Hi @Arifjoy

 

Is there no option for returning the phone to the seller ?

 

Unfortunatley if a phone has been rooted or has a custom Rom on the phone then Samsung can reject it for support. 

 

That said you could try a Samsung Service Centre or Samsung Experience Store for support. 

 

You may also find some support on the xdadevelopers site. 

 

There is an app called PhoneINFO *Samsung* that'll show more info plus will show if your Knox Warranty Counter has been tripped. It should show 0x0.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-9820 _256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

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