I bought a mobile online.. after i recieved it find out that mobile running on modified android version or its rooted ... cant fixed it .. tried some repair shop in town , they couldnt help.. is there anyone , who can help
Cant even download any app .. pls help
Is there no option for returning the phone to the seller ?
Unfortunatley if a phone has been rooted or has a custom Rom on the phone then Samsung can reject it for support.
That said you could try a Samsung Service Centre or Samsung Experience Store for support.
You may also find some support on the xdadevelopers site.
There is an app called PhoneINFO *Samsung* that'll show more info plus will show if your Knox Warranty Counter has been tripped. It should show 0x0.
Current Phone ~
Samsung Note 20 Ultra 5G SM-9820 _256Gb SnapDragon 865+
Samsung One Ui 2.5/ Android 10.