24-02-2019 09:40 AM in
Other SmartphonesI live in India but purchased the phone from Dubai (UAE) and recieved updates for a while. The phone used to have apps like samsung pay UAE and other apps related to UAE. I even recieved the Oreo update earlier than India. But after I factory reset my phone in august 2018, my phone then showed samsung pay India framework which is good for me, but then I stopped recieving software updates and security updates. I think i will not even recieve the Pie update now, what should i do. I even tried factory reseting again and smart switch, but it just says 'up to date'.
24-02-2019 05:37 PM in
Other SmartphonesWas the phone supplied directly by Samsung or instead via a mobile phone network @Shrutik ?
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.
26-02-2019 09:04 AM - last edited 26-02-2019 09:07 AM ) in
Other SmartphonesIt was not supplied via a mobile network @BandOfBrothers
26-02-2019 09:18 AM in
Other SmartphonesCool.
At least the updates are then not being controlled by a network.
Your reliant on the country of origin to send out the updates.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.