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How to get Samsung Cloud back in My Files?

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Anonymous User
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Hi. I have linked Samsung Cloud to OneDrive, but didn't liked it because of Samsung Cloud dissapeared from My Files. So I have disconnected it, but couldn't Samsung Cloud back in My Files. I have tried to clear My Files data, but Samsung Cloud dissapear in two seconds. So, how to completely disconnect from OneDrive and get Samsung Cloud back in My Files?

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Superuser I
Superuser I

@Anonymous User wrote:

Hi. I have linked Samsung Cloud to OneDrive, but didn't liked it because of Samsung Cloud dissapeared from My Files. So I have disconnected it, but couldn't Samsung Cloud back in My Files. I have tried to clear My Files data, but Samsung Cloud dissapear in two seconds. So, how to completely disconnect from OneDrive and get Samsung Cloud back in My Files?


Hi @Anonymous User  you coud try  the following:

  1. Sign in on https://account.samsung.com/membership/intro

  2. Go to services. 

  3. You will see Microsoft.

  4. Tap Microsoft and click unlink. 

  5. Now, check OneDrive.

You could also have a  look at this thread:

 

https://eu.community.samsung.com/t5/galaxy-s20-s20-s20-ultra/synchronisation-between-samsung-gallery-with-onedrive-does-not/td-p/1613943 

View solution in original post

4 REPLIES 4
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Superuser I
Superuser I

@Anonymous User wrote:

Hi. I have linked Samsung Cloud to OneDrive, but didn't liked it because of Samsung Cloud dissapeared from My Files. So I have disconnected it, but couldn't Samsung Cloud back in My Files. I have tried to clear My Files data, but Samsung Cloud dissapear in two seconds. So, how to completely disconnect from OneDrive and get Samsung Cloud back in My Files?


Hi @Anonymous User  you coud try  the following:

  1. Sign in on https://account.samsung.com/membership/intro

  2. Go to services. 

  3. You will see Microsoft.

  4. Tap Microsoft and click unlink. 

  5. Now, check OneDrive.

You could also have a  look at this thread:

 

https://eu.community.samsung.com/t5/galaxy-s20-s20-s20-ultra/synchronisation-between-samsung-gallery-with-onedrive-does-not/td-p/1613943 

View solution in original post

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Anonymous User
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I have done what you say while "Moving files to OneDrive..." and got this in browser 🙂 

Screenshot from 2020-08-16 19-53-40.png

But in phone, it shows 9.76 TB free in Samsung Cloud Drive and can't open it. Can't even open Samsung Cloud app.

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Superuser I
Superuser I

@Anonymous User  sorry you are having trouble,think need to give it abit of time before trying again.

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Anonymous User
Not applicable

Okay, I'am waiting. In a pinch I will delete my Samsung account and create a new one 🤔

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