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Original topic:

how do I get back the pics and videos I deleted by mistake on my galaxy j5

(Topic created on: 27-08-2020 09:28 PM)
kissable
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I deleted my pics and videos by mistake from my sd card how can I get them back please 
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2 REPLIES 2
AndrewL
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@kissable: Have you created an external backup of your photos and videos, besides the SD card, such as via Smart Switch or Samsung Cloud? Have you tried checking Google Photos via Apps > Google (folder) > Photos, to see if a backup has been created there? 

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Pgpmas
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if you have not overwritten the card or reformatted it, try Recurva software on a pc (free version available ) or look in the Microsoft Windows store for their own recovery software and see if that works
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