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Original topic:

Hotspot on S7 keeps dropping and sometimes wont allow things to connect to it

(Topic created on: 11-05-2019 03:17 PM)
dcook1313
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Other Smartphones

Hi, I have someone with a Samsung Galaxy S7 running android 8.8.  He generally uses his phone as a hotspot for work with his laptop wghich is running windows 10.  Its actually still kind of working but it recently just started dropping and not connecting.  The laptop he connects to is using windows 10.  He says it was working fine until he did a factory reset on his phone and now its doing this regularly.  Any help is appreciated. :smiling-face:

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ChrisM
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Other Smartphones

Hi @dcook1313 

 

Are you able to establish if it's the laptop's WiFi connection to the phone that's dropping or the phone's data connection to the network?

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