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Home page freezing

(Topic created on: 31-01-2022 08:35 PM)
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GalaxyA52s
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Installed latest up date and the Home page is now freezing. The only way to use it is flick up from the bottom, go back to home page and i can use one app. Then it freezes again and so flick up etc. Should never have updated. Tried restarting and full shut down. Would like a solution without full backup and factory reset. Any clues ?
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7 REPLIES 7
xSteveuk
Mastermind
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Hi
If just updated your phone
Try clearing your phone cache

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

Then check apps for updates
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Ventor
Samsung Members Star ★★
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@GalaxyA52s Hello, what version of Home screen do you have? Access Settings / Home screen and below everything you will see the version of the app. Greetings.






"The quieter you become-the more you are able to hear..."


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GalaxyA52s
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Version 13.0.01.43. Ive now also noticed that the switch page ||| function at the btm of the screen freezes so i cant switch pages and have to delete all
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Ventor
Samsung Members Star ★★
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Hello, I think your version of Home screen is not up to date, something that is resolved with a later patch. Meanwhile, do a forced restart: hold the Power button and the Volume button (-) for about 10 sec until the terminal restarts.
At the moment you can deactivate the Animations and activate navigation by gestures. I hope this helps. Greetings.






"The quieter you become-the more you are able to hear..."


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GalaxyA52s
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Thanks for your help , much appreciated, will see what the patch does 👍
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leziel
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I have 0nly have bought this device 4 days ago n0w tovpen it takes too long and this little arrow of down load??? Still working non stop ever since this device been open any Clue??
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leziel
First Poster
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Also I have loads of a young pop up WARNING THAT MY DEVICE IS SUFFER FROM VIRUSES
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