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Original topic:

Hi my galaxy A14 5G randomly restart whenever am hotspoting any ideas

(Topic created on: 30-08-2023 08:34 AM)
Bambobee
First Poster
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Tried factory reset, safe mode nothing helping just bought it 4weeks ago I like the phone but it's inconveniencing because of randomly restarting 
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BandOfBrothers
Samsung Members Star ★★
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Perhaps try this troubleshooting step too @Bambobee 

> Settings > General Management > Reset > Reset Network Settings.  

> Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

A last resort would be to back up and factory reset. 

If all else fails and your past any relevant cooling off period ask a Samsung Service Centre for help.

Samsung Help Link > https://www.samsung.com/uk/support/mobile-devices/my-device-is-charging-slowly-not-switching-on-or-k... 

A similar thread in the Samsung Community US Forum > https://us.community.samsung.com/t5/Galaxy-S-Phones/Turning-on-HotSpot-Causes-My-Phone-to-just-Resta... 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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