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Haven't received the one ui 6 update!

(Topic created on: 21-01-2024 01:10 AM)
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hihihu
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Hi, I haven't received the one ui 6 update yet and I tried the support but they were no help I got this phone from a different country and I moved to the UK. So is that the reason why I am not getting the update?
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10 REPLIES 10
GoanGeek
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You are right. Different country issue.
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hihihu
First Poster
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So will I only get the update when it releases in that country?
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GoanGeek
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Or you are back in the country.
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hihihu
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I did visit the country for like 4 days and I didn't get the update
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GoanGeek
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You could try via smartswitch and see if any update available
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hihihu
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Is that a app?
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GoanGeek
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Yeah. Need to have both on pc and phone and connect via cable
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hihihu
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Oh, okay cheers I will try it and let u know
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AndrewL
Moderator
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@hihihu: To begin with, please follow the link below, and click on 'How Do I Get Smart Switch On My PC or Mac' to download the relevant version

https://www.samsung.com/uk/support/mobile-devices/how-do-i-backup-my-smartphone-to-my-pc-or-mac/

Once installed, open Smart Switch, connect your phone using the USB cable that came packaged with the device, and look for an update prompt on the landing page, next to your device details.

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