Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Grey Horizontal Lines on Samsung Galaxy S8

(Topic created on: 09/10/20 07:38)
AmolSam_sungS8
First Poster
Options
Other Smartphones

Phone is 2 years old now. Purchased from Ireland from UK. It worked fine, and one fine day, grey horizontal lines started coming on phone.

Display is good, touch sense is good, no issues. phone not dropped, no display broken. 

Enhanced mode which gets enabled in Youtube etc, works fine. no lines appears. 

 

Lines appear on low brightness screen, generally it is when Auto brightness is set. When i manually set brightness little high, lines disappears. 

 

it was like that for a month, then suddenly i saw i was behind samsung system updates. i have updated it. 

i was surprised, lines disappeared after updates.  i slept happily. 

 

When i got up in morning, starting playing with phone and after some time, lines appeared. 

 

i dont want to spend cost of 2 general smaprtphones to replace screen, which i am worried of if i visit repair store.

 

if its hardware issue, why it got fixed after updates and worked for some time. is there anything loose in phone?

 

pl help and suggest. 

 

Model SM-G950FD

 

One UI 1.0 Android ver 9.0.

Security software Sep2020 updated. 

0 Likes
5 REPLIES 5
ChrisM
Moderator
Moderator
Options
Other Smartphones

Hi @AmolSam_sungS8 

 

Are you able to capture the lines on a screenshot or photo?

0 Likes
AmolSam_sungS8
First Poster
Options
Other Smartphones

No. They don't appear on screenshot. 

0 Likes
AndrewL
Moderator
Moderator
Options
Other Smartphones

@AmolSam_sungS8: If you dial *#0*# into your telephone keypad and select Red, Green and Blue from the series on grey tiles, is the issue present in any of these tests? 


0 Likes
AmolSam_sungS8
First Poster
Options
Other Smartphones

Thanks for reply. 

I tested it. They don't appear. Lines appear only in between 10% to 50% brightness range. 

Also sometimes I keep getting warning about moister in charging port. Which is not there actually. 

 

I did factory reset also, which didn't help. 

0 Likes
Devtiger
Apprentice
Options
Other Smartphones

samsung is not reposnding at all and with every software update these lines are getting worst , its happening with me also i would never buy a new samsung flagship next time 

0 Likes