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Google playstore keep stopping

(Topic created on: 29-05-2022 10:57 AM)
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Raghu3011
Student
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Hi,

 I am getting 'Google playstore stopped' message popped up very often ever since I updated my phones software couple of months back. This message is annoying is it comes very often. FYI, I am using M31s. Also I am unable to install Google Indic Key board, since the last software update.

Can you please suggest a fix to stop getting this message 

I already tried uninstalling play store updates multiple times, but no luck.

Kind Regards,
Raghu.

image
Google playstore keeps stopping pop up


image
Google Indic Keyboard installation failed message


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2 REPLIES 2
AndrewL
Moderator
Moderator
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@Raghu3011: Please can you try heading to Settings > Apps > Google Play Store > Force Stop > Storage > Clear cache, then restart your phone. Following the restart, head to Settings > Battery and device care > Optimise now, followed by Memory > Clean now, to see if this helps. 

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Raghu3011
Student
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Thanks Andrew @AndrewL for your response. I followed the steps as you advised, but I am seeing a message 2 apps with app crashes. 1. Samsung Global Goals and 2. Google play store. Attached the screens hots for your reference. Please advise what can be done to avoid the annoying pop ups.

Kind Regards,
Raghu.Screenshot_20220529-130635_Device care_95295_1653825995.jpgScreenshot_20220529-130739_Device care_95296_1653826096.jpg
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