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Google Pay stopped working on Galaxy J530

(Topic created on: 22-07-2021 08:29 AM)
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Pseudonym
Journeyman
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Since updating system software with the android security patch 1 May 2021, my galaxy J530 no longer works with Google  Pay.  I get an error message saying 'Your device doesn't meet security standards' 
The phone has never been rooted and I'm not even unning developer mode.
Anyone else having this problem?
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10 REPLIES 10
LiquidSnake
Big Cheese
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Try restarting your phone or clearing phone system cache 😎
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Pseudonym
Journeyman
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Thanks for the suggestions, but a cache wipe and restart didn't clear the problem. Looks like a factory reset for me now.
Solution
LiquidSnake
Big Cheese
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Yup, that's what I was about to suggest next lol! If my tip helped, please click the three dots on my comment and select accept solution. Thanks! 😉
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Pseudonym
Journeyman
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Solution accepted
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AndrewL
Moderator
Moderator
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@Pseudonym: Please can you try heading to Settings > Lock Screen > Screen Lock Type, and choosing a medium or high security option to see if this helps? 

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Pseudonym
Journeyman
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Thanks for your suggestion but I was already on medium/high. I just tried a factory reset and even that didn't clear the error. I'm wondering if the May 2021 security update is causing this. Hard to find anyone at Samsung who can help.
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Declan
First Poster
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I have the same problem following a security update yesterday on a Galaxy J5. I have tried various suggestions and checked all the recommended settings without success. 

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Pseudonym
Journeyman
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I'd recommend not trying a factory reset. Maybe best to wait & see if Samsung fix the patch, or Google accept it's secure
Pseudonym
Journeyman
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Also just noticed since the update that Settings/Storage/Optimization report my device as a tablet!
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