This must be the worst electronic device that i have ever purchased! After months of back and forth communciation (email/ phone calls) with samsung service, Samsumg support didnt have a clue what this white triangle with ! was . I replaced the battery on my own, and the issue is still there. I have officially given up on this piece of #h*t watch. All the best to those who still believe in the gear fit 2 pro and in samsung!