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Original topic:

Gallery wont allow me to make a new folder s8 plus

(Topic created on: 15/12/17 17:25)
Stu53
First Poster
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Other Smartphones
 
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1 REPLY 1
BandOfBrothers
Superuser I
Superuser I
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Other Smartphones

Hi @Stu53

 

 

Try a soft reboot by turning the phone Off and On. 

 

If launching your gallery app and pressing the 3 dots in the Rh Corner of the screen to invoke the pop up where amongst other options ‘Create Albumk is Then if you try to move a picture by long holding on it and choose ‘Move to Album ‘ does pressing the + Create Album ‘ work ?

 

If not try going into settings - apps - Gallery - Storage - Clear Data and Clear Cache - and try again. 

 

If that does not help then a very last resort is to back up and factory reset. 

 

Final option is to go to a Samsung Service Location or Experience Store. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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